Refund policy
Thank you for choosing MyOwnRealm. This Refund Policy outlines our procedures regarding refunds, cancellations, quality assurance, amendments, and payment terms for services purchased through our website.
1. Payment Terms
Payment for services is required in advance to initiate work. We accept payments via [Payment Methods]. Upon receipt of payment, we will begin processing your service order promptly.
2. Cancellation Policy
You may cancel your service order at any time before work commences. For content writing, SEO, WordPress development, and website management services, cancellations are subject to the following conditions:
- Content Writing: Cancellations must be made before the content creation process begins to qualify for a full refund.
- SEO Services: Cancellations are accepted before implementation begins, and a refund may be issued based on the work completed up to that point.
- WordPress Development: Projects can be canceled before substantial work commences to receive a partial refund covering any work not yet completed.
- Website Management: Monthly service cancellations are effective from the next billing cycle upon notification.
3. Quality Assurance
We are committed to delivering high-quality services that meet your expectations. Our Quality Assurance includes:
- Thorough reviews and checks before final delivery.
- Compliance with agreed-upon specifications and requirements.
- Continuous improvement based on client feedback.
4. Amendments and Revisions
We understand that adjustments may be necessary during the service process. Amendments and revisions:
- Content Writing: Include up to two rounds of revisions to ensure the content meets your standards.
- SEO Services: Address any issues or adjustments needed to improve performance and meet goals.
- WordPress Development: Accommodate minor changes during development stages to align with your project vision.
- Website Management: Implement updates and changes promptly based on your requirements.
5. Refund Policy
Refunds are issued under the following circumstances:
- The service cannot be delivered due to unforeseen circumstances or technical limitations beyond our control.
- Services paid for are not provided within the agreed timeframe.
- Significant issues arise due to our failure to fulfill our service obligations.
General Refund Conditions
- Refund requests must be submitted in writing to our customer support team.
- Refunds will be processed using the original method of payment.
- MyOwnRealm reserves the right to assess each refund request on a case-by-case basis, considering the extent of service provided and reasons for dissatisfaction.
Contact Us
If you have any questions about our Refund Policy or would like to initiate a refund request, please contact us at [Your Contact Information]. We are dedicated to ensuring your satisfaction with our services and will assist you promptly.
This Refund Policy is effective as of [Date], and may be updated periodically. Please review this policy regularly for any changes.